Privacy policy

Last Updated: 12/2/2026

This Privacy Policy explains how That Pickle Club collects, uses, and protects your personal data in accordance with applicable data protection laws (including Malaysia’s Personal Data Protection Act 2010).

By using our website or services, you consent to this policy.

1. INFORMATION WE COLLECT

We may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Payment details (processed via third-party payment providers)

  • Emergency contact details (if required for events)

  • Any information submitted via forms or registrations

We may also automatically collect website usage data such as:

  • IP address

  • Browser type

  • Device information

  • Website data via cookies or analytics tools

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process bookings and payments

  • Communicate event details and updates

  • Provide customer support

  • Improve our services and website

  • Send marketing communications (if you have opted in)

3. PAYMENT SECURITY

We do not store your full credit/debit card details. Payments are processed securely through third-party payment providers.

4. SHARING OF INFORMATION

We do not sell your personal data.

We may share your information with:

  • Payment processors

  • Event venues (if necessary for access lists)

  • Coaches or service providers involved in delivering the event

  • Authorities if required by law

All third parties are required to handle your data securely.

5. DATA RETENTION

We retain personal data only as long as necessary to:

  • Fulfil the purposes outlined above

  • Comply with legal, tax, or regulatory obligations

6. YOUR RIGHTS

Subject to applicable law, you may request:

  • Access to your personal data

  • Correction of inaccurate data

  • Withdrawal of consent for marketing communications

  • Deletion of your personal data (where legally permissible)

Requests may be submitted to: hello@thatpickleclub.com


7. COOKIES

Our website may use cookies and analytics tools to improve user experience and track site performance. You may disable cookies through your browser settings.

8. DATA SECURITY

We take reasonable technical and organisational measures to protect your data. However, no system can guarantee absolute security.

9. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. POLICY UPDATES

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.