Terms of service

Last Updated: 12/2/2026

These Terms & Conditions (“Terms”) govern your use of the website and services provided by That Pickle Club (“we”, “us”, “our”). By accessing our website or booking any session, event, coaching program, or retreat, you agree to be legally bound by these Terms.

If you do not agree, please do not use our website or services.

 

1. SERVICES

We provide event-related services including but not limited to:

  • Beginner bootcamps

  • Group Coaching sessions

  • Workshops

  • Retreats

  • Multi-day events

  • Community events

All services are subject to availability and may be modified or discontinued at our discretion.

 

2. BOOKINGS & PAYMENTS

  1. All bookings must be paid in full at the time of registration, unless otherwise stated.

  2. A booking is only confirmed upon successful payment and receipt of confirmation email/message.

  3. We reserve the right to refuse or cancel any booking at our discretion.

  4. Prices are listed in Malaysian Ringgit and may be updated without prior notice.

You are responsible for ensuring that the information you provide during the booking process is accurate and complete.

 

3. CANCELLATION & REFUNDS

All cancellations are subject to our Cancellation & Refund Policy, which forms part of these Terms.

By making a booking, you acknowledge and accept the refund rules stated on our website.

 

4. TRANSFER OF BOOKING

Participants may transfer their booking to another individual subject to the conditions outlined in the Cancellation & Refund Policy.

We must receive written notice before the stated deadline for transfers to be valid.

 

5. HEALTH & FITNESS DISCLAIMER

By participating in our activities, you confirm that:

  • You are physically fit and able to participate in sports activities.

  • You do not have any medical condition that would make participation unsafe.

  • You understand that pickleball and physical training involve inherent risks, including but not limited to injury, falls, collisions, or strain.

You participate voluntarily and at your own risk.

We strongly recommend consulting a medical professional before participating if you have any health concerns.

 

6. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for any injury, loss, damage, or expense arising from participation in our sessions or events, except where caused by our gross negligence or wilful misconduct.

  • We are not responsible for personal belongings lost, stolen, or damaged during events.

  • We are not liable for cancellations or changes due to weather, venue issues, coach illness, government restrictions, or other circumstances beyond our reasonable control.

 

7. CODE OF CONDUCT

All participants must:

  • Behave respectfully toward coaches, staff, and other participants.

  • Follow safety instructions at all times.

  • Refrain from disruptive, abusive, or unsafe behaviour.

We reserve the right to remove any participant without refund if their behaviour compromises safety or disrupts the event.

 

8. PHOTOGRAPHY & MEDIA

We may take photos or videos during sessions and events for marketing and promotional purposes.

By attending, you grant us the right to use such media unless you notify us in writing before the event.

 

9. INTELLECTUAL PROPERTY

All website content, branding, logos, program materials, and event materials are the property of That Pickle Club and may not be reproduced or distributed without written permission.

 

10. WEBSITE USE

You agree not to:

  • Misuse the website

  • Attempt unauthorized access

  • Transmit harmful code

  • Interfere with site functionality

We reserve the right to suspend or restrict access for violations.

 

11. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

 

12. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website or services after changes constitutes acceptance of the revised Terms.